Carthage requires the use of Symantec Anti-Virus on all computers used on campus. Click here for information about other software requirements and recommendations.

All full-time students, faculty, and staff at Carthage are entitled to a copy of Symantec/Norton Anti-virus Corporate Edition. (Version 10 for fall 2005) To get a copy, either:

• Stop by the Information Desk at the Hedberg Library and show your student id card.
• Send an e-mail to helpdesk@carthage.edu from your Carthage e-mail account and provide the address where we should mail the CD.
• Call the Information Desk at 262-551-5950 and provide your name, address, and student ID number. We will mail a CD to you.

Installing Symantec Anti-Virus on a Windows Computer

1. Restart your computer and stop any programs that are running. Make sure you are connected to the campus network or internet. (If you do not have internet access, LiveUpdate - step 8, below - will not run.)
2. Insert the CD into your computer. A menu will automatically appear.
3. Click on the option to Install Symantec Anti-Virus.
4. Click on the top option to Install Anti-Virus Client. Wait while InstallShield launches.
5. On the Welcome screen, click Next.
6. Click on the round circle next to "I accept the terms of the license agreement". Click Next.
7. Click on Install. Wait while the installer runs.
8. A LiveUpdate screen will appear. Click on Next. Your virus definitions will be updated via the internet. Click on Finish. Updates will continue.
9. Continue the installation by selecting all the default (highlighted) options.
10. You may be asked if you want to try to repair the files in quarantine. You may select Yes and then Finish as appropriate.
11. When the installation finishes, you will have a new program on your Start menu, listed as Symantec Client Security. You should also see a shield icon in your systray at the lower right of your screen.

Before you can install Symantec Anti-Virus, you must uninstall any other anti-virus software

Preparation: Disconnect network cable from the computer.

To uninstall existing anti-virus software-

• Open the Control Panel:
• Windows 98, ME, and 2000 users: From Windows taskbar, click Start, point to settings, and click Control Panel.
• Windows XP users: From Windows taskbar, click Start and then click Control Panel.
• Open the Add/Remove Programs dialog box:
• Windows 98, ME, and 2000 users: double-click Add/Remove Programs
• Windows XP users: click Add or Remove Programs
• Select the existing anti-virus program in the list of programs
• Click Add/Remove.
• Follow the prompts to remove the anti-virus program.
• Restart your computer.

Note: If prompted to remove shared files during the uninstall, click Yes to All.