Our Carthage benefactors are extremely important to us, and we are fully committed to providing timely and thoughtful communication and services.
The Office of Advancement oversees all donations made to the College and appreciates the opportunity to answer any questions or concerns from College donors.
Please call the Office of Advancement at 262-551-5700 between the hours of 8:30 a.m. and 4:30 p.m. on Monday through Friday, or email firstname.lastname@example.org whenever you wish.
Common Questions & Answers
Is it possible to receive a summary of my gifts to Carthage for the calendar year?
We send acknowledgments for each individual gift; however, if you would like a summary of all your giving in a format to be used for tax purposes, please call the Office of Advancement at 262-551-5700 or send an email to email@example.com.
I have not received an acknowledgment or receipt for my gift. When can I expect it?
We make every effort to process and mail gift receipts within a week of receiving a gift. If two weeks have passed and you have not received an acknowledgment, please call the Office of Advancement at 262-551-5700 or send an email to firstname.lastname@example.org.
What should I do if the gift acknowledgment I received has the wrong information?
We appreciate knowing if we have in any way miscommunicated the details of your gift. Please call the Office of Advancement at 262-551-5700 or send an email to email@example.com. When needed, we will immediately correct and mail a modified receipt.
I received a thank you letter for making a pledge that I never made. What should I do?
We apologize if we have miscommunicated with you and would appreciate the opportunity to correct our errors. Please call the Office of Advancement at 262-551-5700 or send an email to firstname.lastname@example.org.
What rights do I have as a donor?
Read the Donor Bill of Rights created by the Association of Fundraising Professionals (AFP), the Association for Healthcare Philanthropy (AHP), the Council for Advancement and Support of Education (CASE), and the Giving Institute: Leading Consultants to Non-Profits. Carthage adheres to all of these principles.
The Office of Advancement is committed to the privacy of Carthage students, alumni, parents, employees, and friends. This privacy statement explains how we handle and use the personal information we collect about our constituents.
While specific information may vary for particular individuals, we may collect, use, store and transfer different kinds of personal information about you, which we have grouped together as follows:
- Basic biographic/contact information — home and business addresses, phone numbers, email addresses, and social media contact information.
- Demographic information — names, gender, birth and death dates, photograph, and ethnicity (solely if you choose to provide ethnic information).
- Student information obtained from Carthage records — degrees, majors, affiliations and clubs, awards, activities, and athletics participation.
- Employment information — company names, job titles, and industry information.
- Family information — spouse/partner’s name, children’s names and birth dates, and familial relationships.
- Alumni information — event attendance, volunteer interests, organization affiliations, committee participation, awards and honors, and athletics participation.
- Donor information — giving information regarding any donation which is made, including wealth assessment information and indicators of your interest in giving.
- Analytical information — aggregated information related to web visitor activity and email marketing actions.
- Correspondence — interactions with the College and its personnel, including gift acknowledgments, survey responses, and correspondence with university representatives.
We collect information from a variety of sources. A significant portion of the information we maintain is that which you have provided to us, either by updating your profile within the alumni directory, registering for an event, making a gift, or corresponding with university personnel. For Carthage students and alumni, your data is transferred to Advancement following your graduation from Carthage College.
We may also enhance the information we collect about you through third-party sources, including but not limited to ResearchPoint, iWave, CampaignMonitor, DonorScape, TargetAnalytics, Google Analytics, Lexis Nexis, Newsbank, and social media sites (such as Facebook, Instagram, and LinkedIn).
We use your personal information for a number of legitimate purposes all in support of the College and its mission. Specifically, we use your personal information to:
- Keep you updated with information about College and alumni activities.
- Conduct surveys, including alumni satisfaction, donation preferences, and interests.
- Provide alumni services, such as access to the Carthage College alumni directory and ASPIRE program resources.
- Fundraise for particular Carthage initiatives or programs, such as Athletics, The Tower, or the 150 Years of Women initiative.
- Send you information about volunteer activities and invite you to Carthage social events or Athletics contests in your area.
- Conduct philanthropic preference research in order to understand alumni and supporters, to inform our fundraising strategy, and target our communications.
- Perform administrative tasks and for internal record-keeping purposes.
- Create and analyze aggregated (fully anonymized) information about our students, alumni, donors, and other supporters for statistical research purposes in support of our educational mission.
To perform the functions listed above, it may be necessary to share your personal information with volunteers, students, and employees. All individuals performing functions for us are informed regarding the appropriate handling of your personal information. We may also share your personal information with third parties performing services for us, including but not limited to Blackbaud, Jenzabar, and Ruffalo Noel Levitz.
You have the right to (1) access your personal information, (2) correct and update your information, and (3) object to communications, direct marketing, or profiling. To the extent applicable, the EU’s General Data Protection Regulation (hereafter, “GDPR”) provides additional information about your rights.
If you are inclined to exercise these rights, we request an opportunity to discuss with you any concerns you may have. To protect the personal information we hold, we may also request further information to authenticate your identity when exercising these rights. Upon a request to erase information, we will maintain a core set of personal data to ensure we do not contact you inadvertently in the future, as well as any information necessary for archival purposes, including US IRS compliance. In the event of an actual or threatened legal claim, we may retain your information for purposes of establishing, defending against, or exercising our rights with respect to such claim.
If you provide information directly to Carthage College from the European Economic Area (hereafter, “EEA”), you consent to the transfer of your personal information outside of the EEA to the United States. You understand that the current laws and regulations of the United States may not provide the same level of protection as the data and privacy laws and regulations of the EEA.
You are under no obligation to provide any personal data to us (other than personal data provided in connection with your status as a Carthage College student).
We may change this privacy statement from time to time. If we make any significant changes in the way we treat your personal information, we will make this clear on the Carthage website.